Case studies
Lumnio is used across various industries. Read about the challenges we've already helped our clients overcome.
REMOTE SUPPORT
INSTRUCTIVE WORKING INSTRUCTIONS
TECHNICAL KNOWLEDGE BASE
SOPs and Remote support in the Production of Construction Materials
„Thanks to Lumnio, we are able to preserve the know-how of experienced staff and process it into clear workflows.”
REMOTE VISUAL INSPECTION
AVAILABLE WORK INSTRUCTIONS
TECHNICAL KNOWLEDGE BASE
Detailed field instructions for maintenance of railway vehicles
"Our aim is to ensure that our field staff also have detailed instructions on the processes involved in maintaining our rail vehicles."
Remote visual support
Capture know-how
Clear work instructions
Technical knowledge base
More effective team communication, lower risk of downtime
"Lumnio is the future of service. And we are part of it."
Remote visual support
Inspections and checks
Available work instructions
Customer support
Technical knowledge base
Better support for technicians and data center operators
“The Lumnio app we implemented shortens the time needed to train new service technicians, saves us time, and increases work efficiency."
Remote visual support
Inspections and checks
Available work instructions
Technical knowledge base
Boosting service callout efficiency by 7.8 %
“Thanks to the maintenance digitization, we can put new technicians into the field earlier on their own. The success rate of the first intervention increases, and preventive inspections speed up as well."
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In an ideal world, the service team arrives at the customer's site, quickly completes its task and returns to headquarters. In reality...
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